Privacy Policy
Last updated: July 1, 2026
1. Introduction
BDX Logistics (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines what information we collect, how we use it, and how we protect it.
2. Information We Collect
We may collect the following types of information:
- Name, phone number, and email address provided via enquiry forms or calls
- Pickup and delivery addresses for transport bookings
- Cargo details including type, weight, and value
- Payment information (processed securely; we do not store card details)
- Website usage data (browser type, pages visited) via standard analytics
3. How We Use Your Information
We use your information to:
- Process and fulfil your transport bookings
- Communicate updates, delivery status, and service information
- Respond to your queries and provide customer support
- Improve our services and website experience
- Meet legal and regulatory requirements
4. Data Sharing
We do not sell or rent your personal information to third parties. We may share data with transport partners, drivers, and delivery agents solely for the purpose of executing your shipment. All partners are bound by confidentiality obligations.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Booking records may be retained for up to 7 years for accounting and legal compliance.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us at +91 70192 70453 or visit our office in Bengaluru.
8. Cookies
Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though some features may not function correctly as a result.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our services after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact:
BDX Logistics
Olakengi House, 277, Cheemasandra Village, Virgonagar Post, Bengaluru, Karnataka – 560049
Phone: +91 70192 70453